Instructions

We are excited to introduce a new feature that will simplify the process of accessing your certificate details. Now, you can effortlessly obtain the information you need by following the below steps:

• Step 1: Locate Your Certificate Number: You can find this number behind the packing card of your gold bar. (You can see the illustrative image on the right side to get an idea of where you can find the certificate number).
• Step 2: Enter the Certificate Number in the Search Form: Simply enter the certificate number you located in Step 1 into the below search form.
• Step 3: After selecting the certificate, you will get the details below.
• Step 4: Access and Download Your Certificate Details.

Feel free to send an email to info@emiratesgold.ae, and our dedicated support team will respond promptly to help you with your certificate-related concerns. You can also reach us by phone at +971 4 367 9030.

Your satisfaction is our utmost priority, and we're here to ensure your experience is as smooth and efficient as possible.